Privacy Policy

Last Updated: 7/9/2026

Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

When you interact with our store, we may collect the following types of information:

Information you provide directly:

• Name, email address, phone number, and shipping/billing address when you place an order or create an account
• Payment information (processed securely through our third-party payment provider — we do not store your credit card details)
• Any messages or inquiries you send us through email or contact forms

Information collected automatically:

• Browser type, IP address, and device information
• Pages visited, time spent on site, and referring URLs
• Cookies and similar tracking technologies used to improve your browsing experience

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including sending shipping confirmations and tracking updates
• Communicate with you about your order, respond to inquiries, and provide customer support
• Send promotional emails, product updates, and offers (only if you've opted in — you can unsubscribe at any time)
• Improve our website, products, and overall customer experience
• Comply with legal obligations and prevent fraud

Email Marketing

If you subscribe to our email list through our website popup or at checkout, we may send you newsletters, promotions, and product recommendations. Every marketing email includes an unsubscribe link at the bottom. Opting out of marketing emails will not affect transactional emails related to your orders.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who help us operate our business, including:

• Shopify — our ecommerce platform that hosts our store and processes transactions
• Shipping and fulfillment partners — to deliver your orders
• Email marketing platforms — to send communications you've opted into
• Analytics providers — to help us understand site traffic and improve performance

These providers only have access to the information necessary to perform their services and are required to protect your data.

Cookies

Our website uses cookies to enhance your experience, analyze site traffic, and support our marketing efforts. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the site.

Data Security

We take reasonable precautions to protect your personal information using industry-standard security measures. All transactions are processed through secure, encrypted connections. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at herbalessentials705@gmail.com.

Third-Party Links

Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

Children's Privacy

Our products are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at herbalessentials705@gmail.com.